Contact us

Questions, bug reports and feature requests all land in the same inbox and all get read.

Email

Write to support@imageconvertor.si. We aim to reply within two to three business days.

Please do not email us your images. We cannot process them for you, and we do not want a copy. Every tool on this site runs on your own device. That is the entire point.

What to include in a bug report

The more of this you can tell us, the faster it gets fixed:

  • Which tool you were using, and the exact page URL
  • Your browser and version, and your operating system or phone model
  • The source image format, its approximate size and pixel dimensions, but not the file itself
  • What you expected to happen, and what actually happened
  • Any message shown in the browser console (press F12, open the Console tab)

Common questions we can answer immediately

QuestionAnswer
Can you recover an image I compressed too far?No. Lossy compression is irreversible, and we never had a copy of your file.
Can you remove a complex background for me?Not with these tools. Our background changer is colour-key based and needs a flat background.
Why is my large photo slow on mobile?Processing uses your device's CPU and memory. A 50 MP image is hard work for a phone; resize it first.
Can I use these tools commercially?Yes. See the Terms of Service.
Do you have an API?No. The tools are browser-only by design.

Advertising

Advertising on this site is served through Google AdSense. For placement or media enquiries, email the address above with "Advertising" in the subject line.

Legal notices

For copyright, trademark or other legal correspondence, email the address above with "Legal" in the subject line and include enough detail to identify the specific page and content concerned. See also our Terms of Service and Disclaimer.

Privacy requests

We do not hold your images or any account data, because we never collect either. For questions about analytics and advertising data (including deletion requests under the GDPR, the UK GDPR, the CCPA/CPRA or India's DPDP Act) see the Privacy Policy and write to us at the address above.